Contact us contact incoin pay costumer service

Found a mistake in our guide? Spotted a fake website or scam using the Incoin Pay name? Want to ask something about this site? You are in the right place. Please read the short note below first, so your message reaches the right person.

Back to the Incoin Pay Guide
Last Updated: 3 October 2026
Please note: IncoinPay.org.in is an independent informational website. We do not run the Incoin Pay app and have no access to anyone's account, orders, wallet or withdrawals. If you have a problem inside the app, use the support or appeal option inside the app itself.

What You Can Write to Us About

We are a small editorial team, and these are the topics we can genuinely help with:

Report a Scam

A fake website, cloned app, or Telegram group using the Incoin Pay name. Send us the link so we can warn readers.

Correct a Mistake

If something in our guide is outdated or wrong, tell us what and where. We will check and update it.

Questions About the Guide

Not sure what a section means? Ask, and we will try to explain it in simpler words.

Privacy & Content Requests

Questions about how this site handles data, or a request to review any content on the site.

What We Cannot Help With

To save you time, here is what falls outside our role:

  • Fixing login, OTP, balance or withdrawal problems inside the app
  • Recovering money lost in a trade, a payment dispute or a scam
  • Telling you whether a particular trade, buyer or seller is genuine
  • Giving financial, legal or tax advice

If you have lost money to fraud, contact your bank right away and report it on the National Cyber Crime Reporting Portal at cybercrime.gov.in or by calling 1930. The sooner it is reported, the better the chance of action.

Send Us a Message

Fill in the form and press the button. It opens your email app with the message ready to send, so nothing is stored on this website.

Please do not include passwords, OTPs, UPI PINs or bank details in your message. We will never ask for them.

Prefer to write directly? Email us at [email protected].

What to Expect After You Write

We read every message, but we are not a call centre and cannot promise a fixed reply time. Reports about fake sites and scams are usually looked at first, because they help protect other readers. If we cannot answer something, we will say so plainly rather than guess.

Our Telegram channel is only used for general updates. We never ask anyone for money, deposits, "activation fees" or personal banking details, on Telegram or anywhere else. Anyone doing so in our name is a scammer.

Telegram Channel (Updates Only)

Stay Safe While Contacting Anyone Online

  • Our only contact methods are the form and email address on this page
  • Be careful of "customer care" numbers found through web searches. They are often fake
  • Never share your OTP, password or UPI PIN with anyone, including us
  • Read the User Safety Guide for payment-checking habits that protect you

Contact FAQs

01 Is this the official Incoin Pay customer support?

No. We are an independent information site and do not operate the app. For app problems, use the support or appeal option inside the app.

02 Can you recover money I lost in a trade or scam?

No, we cannot reverse payments or recover funds. Contact your bank immediately and report the fraud at cybercrime.gov.in or on 1930.

03 Will you ever ask for my OTP, password or UPI PIN?

Never. We do not need these for anything. If someone asks for them in our name, it is a fraud attempt.

04 How long does a reply take?

We are a small team and do not promise a fixed time. We read every message, though we may not be able to reply to each one.

05 Can I contact you on Telegram?

Our Telegram channel is for updates only. For anything important, please use the form or email on this page.